Negotiation is everywhere. People often experience feelings of restlessness, anxiety and stress when they think of or enter into a negotiation. Negotiation is a critical skill for everybody to enhance. Mastering negotiation skills requires considerable effort and can be achieved by developing or enhancing your Negotiation Quotient.
Negotiation Quotient is your ability to balance the key phases - planning, engaging and closing - with appropriate behaviors and effective use of techniques. In this book, I will introduce "The Balance of Negotiation" highlighting the three phases of negotiation as well as the key behaviors and techniques that are essential to achieving a desirable end result.